When you make a purchase from Collegehaze.com, we want you to be pleased with each and every item we ship you. Please check your order carefully when it arrives and let us know right away if anything is not as it should be.
If you are dissatisfied with an item you purchase from Collegehaze.com you may return it within 30 days for exchange or refund. We require that items be returned in the same condition in which you received them. Apparel that has already been worn and laundered may not be returned.
Collegehaze.com is not responsible for damage to products due to normal wear and tear, improper use or negligence. When in doubt about whether a product is returnable, please contact us.
How do I return items for refund?
* Fill out the form on the back of your packing slip indicating the items being returned and the reason for the return. Enclose this form with the merchandise being returned.
* Neatly fold any clothing and pack all items securely. You can ship via whatever method is most convenient to you. We recommend insuring or using a tracking/delivery confirmation service. We are not responsible for lost parcels.
* Packages must be received within 30 days from original date of delivery.
* Refunds will be issued in the original form of payment within 30 days.
Is there a restocking fee?
There is NO restocking fee for items returned within 30 days that are in the original condition with original tags. However, there may be a fee or your return may not be accepted for:
* Any item that is returned more than 30 days after delivery
* Any item that has obvious signs of use
* Any item that is not in its original condition or damaged – this includes stains, deodorant marks, pet hair, odors.
* Any item missing its original tag If there are any questions about returning an item, please call us and we will be happy to help.
How do I exchange my item for a different size/style?
You may exchange your item(s) for any other item(s) on the website. We charge a $5 reshipping fee which covers any number of items we are shipping back to you in exchange. (Heavier items may require an additional charge – you will be contacted if this is the case) You can pay for this reshipping fee via credit card, check, or money order in US funds.
Credit Card: Write the number and expiration in the space provided on the exchange form Check/Money Order: Enclose with the return and make payable to CAMPUS 101, LLC
* Fill out the form on the back of your packing slip indicating the items being returned and the reason for the return as well as the item name/number/size of the products you’d like in exchange. Be sure to fill out the payment information section on the bottom as well. Enclose this form with the merchandise being returned.
* Neatly fold any clothing and pack all items securely. You can ship via whatever method is most convenient to you. We recommend insuring or using a tracking/delivery confirmation service. We are not responsible for lost parcels.
* Packages must be received within 30 days from original date of delivery
* Exchanges will be processed within 30 days.
In the case of a backorder, items will be shipped once available. If you request an item that is discontinued and out of stock, we will notify you and you will have the option to select a different item or choose a refund instead.
